About the Accommodation
Is it possible to add a baby cot?
Yes. You can request for a baby cot and high chair in your serviced apartment. These items are subject to availability, additional charges may apply at some buildings, we will inform you of these in advance. Due to space limitations and operational ...
What does "Photos are for guidance purposes only" on the property webpages mean?
All of the pictures (images) on our website are of the actual apartments available at the respective properties supplied by the apartment management teams. Many of these apartment buildings tend to have between 10 to 100 units or more within each ...
How are the apartments ranked/rated?
Check-in-London.com ranks each apartment with 3 to 5 badges based on their style, comfort, amenities, facilities and guest services, and takes into consideration other aspects of a property such as overall presentation, convenience and customer ...
What is portable air-conditioning?
Where wall-mounted or in-built air-conditioning is not available due to the layout or building type, it is possible to request for standalone portable air-conditioner units. These units operate like normal air-conditioners and expel hot air out ...
What is the difference between air-conditioning and comfort cooling?
Some serviced apartments feature wall-mounted or inbuilt air-conditioning units in some or all of the rooms which can be individually controlled by the guest. However there is another type of temperature control system that is called ...
What is a walk-in shower?
Some apartments have a shower cubicle in the bathroom that you can easily walk into and have a shower. Some apartments may only have a shower cubicle, while others may also have a separate bathtub as well. It is more common to have a bathtub with a ...
What is the difference between a washing machine and washer dryer?
A washer dryer is a combination appliance that not only washes clothes but also has an in-built drying function that is designed to dry clothes after they are washed. A combination washer/dryer may not dry clothes as quickly as a standalone dryer.
Is there a washing machine in the apartment?
Serviced apartments may or may not have a washing machine within the apartment. Those that have laundry facilities within the apartment would have a washing machine and a drying rack or a washer dryer which is a combined unit for washing and dryer. ...
Is there a lift in the building?
Not all serviced apartments have a lift (elevator) in the building. Please read the details on the property webpage carefully or ask about lift availability at the time of booking. It is common for traditional properties or period buildings to not ...
What bed sizes are available?
Bed sizes vary in each apartment and are displayed in the room type information on each property webpage. Please read the details on the property webpage carefully or ask about bed sizes at the time of booking. Standard UK Sizes cms feet & inches ...
Are twin beds available?
Twin beds are available in some apartments and are usually on a request basis. We feature some apartments with convertible King size beds or “zip-link” beds which are King size beds that can be converted into twin beds in apartments with one, two or ...
Is it possible to add an extra bed bed?
Yes. You can request for an extra bed in your serviced apartment. Extra beds can be foldaway beds, rollaway beds or sofa beds. Not all apartments can accommodate an extra bed. Charges may apply for additional extra beds.
Is internet provided?
Yes. Wireless internet (WiFi) is provided in all serviced apartments. All serviced apartments have complimentary wireless internet access. The speed of the internet connection is variable depending on the property building selected. Please check the ...
What is a serviced apartment?
An apartment that comes equipped with furniture, self-catering essentials, bed linen, towels, utilities (electricity, water, internet) all provided and regularly cleaned and checked by a professional housekeeping service or apartment management ...