What does "Photos are for guidance purposes only" on the property webpages mean?
All of the pictures (images) on our website are of
the actual apartments available at the respective properties supplied
by the apartment management teams.
Many of these apartment buildings tend to
have between 10 to 100 units or more within each building, therefore it
is not possible for all of the units to have exactly the same layout.
While the layout may slightly differ, you
can be assured that the pictures displayed are of the actual apartments
at the respective property and are relative to the quality of
furnishings as per the apartment description.
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What does "On Request" mean?
On Request These serviced apartments are available on a request basis and we will check the price and availability with the apartment provider after receiving your request and then contact you to confirm if you wish to proceed with the booking. If ...
How do I collect the keys?
Different apartments have different check-in procedures. Key collection instructions are listed on all our property webpages and in your booking confirmation email. You may need to pick up your keys from: An on-site reception or concierge (24 hours ...
Is internet provided?
Yes. Wireless internet (WiFi) is provided in all serviced apartments. All serviced apartments have complimentary wireless internet access. The speed of the internet connection is variable depending on the property building selected. Please check the ...
What if I loose the keys?
If you loose the keys please inform the apartment manager immediately. There may be a key replacement charge depending on the property.
Is smoking allowed in the apartment?
Almost all serviced apartments do not allow smoking inside the apartments and common areas including the reception, corridors and stairs. However some serviced apartments do permit smoking on the patio, terrace or balcony if this is available at the ...