What does "On Request" mean?

What does "On Request" mean?

On Request
These serviced apartments are available on a request basis and we will check the price and availability with the apartment provider after receiving your request and then contact you to confirm if you wish to proceed with the booking. If you accept, we will email you a payment link to complete the booking.

If the apartment or room type you have requested is not available we will contact you with alternative options for your stay. No booking is made unless you instruct us to do so.

We will contact you regarding your “On Request” booking on the same day if you booked between 9:00 and 16:30 GMT Monday to Friday. Or the following morning, or on the following Monday if you booked during the weekend or after 17:00 GMT on Friday. We will always aim to get back to you as soon as possible.

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