Is there a lift in the building?
Not all serviced apartments have a lift (elevator) in the building. Please read the details on the property webpage
carefully or ask about lift availability at the time of booking.
It is common for traditional properties
or period buildings to not have a lift in London and the UK. Newer
developments almost always have lift access. You can add a special request for a lower floor, our team will check this with the property manager. While special requests cannot always be guaranteed we will always endeavor to find a solution for you.
Related Articles
What is portable air-conditioning?
Where wall-mounted or in-built air-conditioning is not available due to the layout or building type, it is possible to request for standalone portable air-conditioner units. These units operate like normal air-conditioners and expel hot air out ...
Is internet provided?
Yes. Wireless internet (WiFi) is provided in all serviced apartments. All serviced apartments have complimentary wireless internet access. The speed of the internet connection is variable depending on the property building selected. Please check the ...
What is self check-in?
Where there is no on-site reception and a meet and greet service is unavailable you'll be given codes to enter into the building or access a mini-safe at the property where you'll find the keys to your apartment. You will find manuals and handbooks ...
What is the difference between air-conditioning and comfort cooling?
Some serviced apartments feature wall-mounted or inbuilt air-conditioning units in some or all of the rooms which can be individually controlled by the guest. However there is another type of temperature control system that is called ...
Is it possible to add a baby cot?
Yes. You can request for a baby cot and high chair in your serviced apartment. These items are subject to availability, additional charges may apply at some buildings, we will inform you of these in advance. Due to space limitations and operational ...