Is it safe to supply my credit card details?
Yes. We only accept your credit card
details online via our secure booking forms that are hosted on our
secure server and encrypted (scrambled) when they are submitted between your browser
and our server. This encryption makes internet transactions as secure as possible.
All webpages on Check-in-London.com are served over SSL (Secure Sockets Layer). The SSL certification is checked by an external company every 1-2 years to verify and link organisation identity of the webserver.
We use Go Daddy Extended Validation SSL for encryption.
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When will my credit card be charged?
For "Instant" bookings your card will be charged in full at the time of booking online. For "On Request" bookings your card will be charged after your booking has been confirmed. For clients with a corporate account and long stays over 90 nights ...
What happens when I make a booking?
After you make a booking you will receive a booking confirmation email providing you with a booking reference number and all the details about your stay and the accommodation including the address. You must check this email thoroughly and advise us ...
Do I need to pay a security deposit?
Deposits vary depending on the length of stay and the type of property. Some properties require a security deposit prior to arrival or at the time of check-in by credit card pre-authorisation. This is to cover any incidental costs you might incur, ...
How do I pay for my booking?
Payment for the accommodation booking must be made to Check-in-London on behalf of the apartment operator by credit or debit card in full by the due date as stated in the booking confirmation and all payment must be made in GBP sterling unless ...
How do I collect the keys?
Different apartments have different check-in procedures. Key collection instructions are listed on all our property webpages and in your booking confirmation email. You may need to pick up your keys from: An on-site reception or concierge (24 hours ...