Is it possible to add a baby cot?
Yes. You can request for a baby cot and high chair in your serviced apartment. These items are subject to availability, additional charges may apply at some buildings, we will inform you of these in advance.
Due to space limitations and operational requirements it is recommended that you request for such items in advance of your stay but even if you need the items with short notice we will always speak to the apartment manager and endeavor to complete your request as soon as possible.
Some buildings (a small number) do not provide baby cots or high chairs, so do please check the property listing prior to booking or message us.
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Is it possible to add an extra bed bed?
Yes. You can request for an extra bed in your serviced apartment. Extra beds can be foldaway beds, rollaway beds or sofa beds. Not all apartments can accommodate an extra bed. Charges may apply for additional extra beds.
Is it possible to view an Apartment before booking?
Yes. We can arrange for you to view an apartment before booking, provided it is not occupied by another guest. If it is not possible to view the exact apartment that is available for your dates, it may be possible to view an apartment that is similar ...
What is portable air-conditioning?
Where wall-mounted or in-built air-conditioning is not available due to the layout or building type, it is possible to request for standalone portable air-conditioner units. These units operate like normal air-conditioners and expel hot air out ...
What does "On Request" mean?
On Request These serviced apartments are available on a request basis and we will check the price and availability with the apartment provider after receiving your request and then contact you to confirm if you wish to proceed with the booking. If ...
Different check-in and key collection procedures in serviced apartments
Checking-in times are usually later than standard hotel rooms and vary from 2pm - 4pm in the afternoon. Please check this carefully before your arrival. These are the main types of key collection procedures in place at serviced apartments: ...