Can I request for more housekeeping services?
Yes. This can be requested and if available will be provided for an extra charge.
Extra housekeeping services are usually not available on Sundays or Bank Holidays.
What does "Instant Booking" and "On Request" mean?
Instant Booking These serviced apartments are available to book online 24 hours of the day and will be instantly reserved with the apartment provider. You will receive your booking confirmation email once your payment has been processed. Note: Rates ...
How often will my apartment be cleaned?
Serviced apartments are regularly cleaned by a professional housekeeping team who clean the apartment, change the bed linen and towels, empty the bins and top up amenities (where provided). This service is provided on a weekly basis or daily basis ...
Are pets allowed?
Yes. Many serviced apartments are pet-friendly and permit some pets on a request basis. Extra cleaning fees may apply.
Is it possible to add a baby cot?
Yes. You can request for a baby cot and high chair in your serviced apartment. These items are subject to availability, additional charges may apply at some buildings, we will inform you of these in advance. Due to space limitations and operational ...
What is portable air-conditioning?
Where wall-mounted or in-built air-conditioning is not available due to the layout or building type, it is possible to request for standalone portable air-conditioner units. These units operate like normal air-conditioners and expel hot air out ...